Key Features of Agency Banking
Mobile POS & Tablet Support
Empower agents to serve customers using Mobile POS terminals or tablets, enabling real-time transactions and efficient service delivery.
Seamless Bank Connectivity
The system integrates securely with your bank’s backend through HTTPS, APN, or VPN, ensuring all transactions are conducted safely and without disruption.
Agent Float Management
Easily manage and monitor agent floats, ensuring agents have sufficient funds to carry out transactions while maintaining oversight of operational liquidity.
Agent Targets and Performance
Set and track agent performance targets, allowing banks to incentivize agents and improve service delivery based on productivity and transaction volumes.
Geo-fencing for Agent Devices
Use geofencing technology to restrict agent activity to specific geographic areas, ensuring secure, location-based service and preventing fraudulent transactions.
Real-Time Reporting and Analytics
Access comprehensive reports on agent activity, transaction volumes, and customer engagement through an intuitive dashboard that offers real-time insights into your agency network.
Support for Multiple Services
Enable agents to offer a wide range of services, including cash deposits, withdrawals, fund transfers, balance inquiries, bill payments, loan repayments, and account opening.
Key Security Features of Agency Banking
HTTPS, APN, and VPN Secure Connectivity
The system uses industry-standard HTTPS encryption, along with optional APN or VPN integration, to ensure secure data transmission between agents and the bank’s backend system.
Role-Based Access Control
Agents are assigned specific roles with restricted permissions, ensuring that only authorized personnel can carry out certain transactions or access sensitive information.
Geo-fencing
With geofencing, agents are restricted to operate only within authorized areas, minimizing the risk of fraud and unauthorized transactions.
Two-Factor Authentication (2FA)
Agents and customers benefit from the added security of two-factor authentication, providing an extra layer of protection for transactions.
Reasons to Select Shiva Agency Banking Solutions
Increased Reach, Enhanced Service
Our solution empowers your bank to reach remote or underserved areas, enabling financial inclusion for more customers without the cost of opening new branches.
Comprehensive Agent Management
From managing agent floats to tracking performance and setting targets, the solution provides banks with full control over their agency network.
Fast, Secure, and Reliable
Transactions are processed in real time, with robust security features ensuring that every interaction is safe and reliable, both for agents and customers.
Tailored for Flexibility
Whether you’re scaling your agent network, adding new services, or adjusting to market demands, our solution is designed for agility and can grow with your institution.
Compliance and Reporting
With built-in regulatory compliance and customizable reporting features, banks can easily generate the data needed for audits and performance reviews.
Ready to level up ?
Get the peace of mind that comes from partnering with our experienced team.
Talk to an expert